Responsible Gambling at g1111 — Your safety is our priority
g1111 believes that entertainment should always be controlled and enjoyable. Learn about our responsible gambling policy, tools, and support.
Our Commitment
Enjoy sports and casino entertainment — with awareness.
You must be at least 21 years old to join g1111 and play any game. We are committed to providing a safe and transparent environment for players in Bangladesh. Gambling is a leisure activity — it is not a source of income, a way to pay off debt, or a solution to financial problems.
We believe every player has the right to set their own limits. That is why g1111 provides a number of effective tools to help you stay in full control of your gaming. Our support team is available 24/7 in both Bengali and English.
Online gaming can be fun and exciting — from cricket betting to slot games. But when gaming crosses the line from entertainment into habit and starts to have a negative impact on daily life, it is important to be aware of the signs.
Remember before you play
Only play with money you can afford to lose. Set a time limit for your sessions. Avoid placing bets out of emotion or to chase losses. Never play while under the influence of alcohol or medication.
Responsible Gambling Tools
g1111 gives you these features to help you stay in control of your gaming experience.
Set a Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. To increase a limit, a waiting period applies, but lowering it is instant. This is a simple and effective way to protect your budget.
Session Time Limit
Set a maximum duration for each session. When the time is up, g1111 will automatically alert you and, if needed, log you out of your account. This is useful for avoiding long, uninterrupted play sessions.
Self-Exclusion
If you feel your gambling is getting out of control, you can suspend your account for a set period (from 1 week up to permanently). During self-exclusion, you will not be able to log in and you will not receive any promotional messages.
Time-Out Break
Use the time-out feature when you need a temporary break. You can take a break ranging from 24 hours up to several weeks. During this time, your account is completely inactive and restarts automatically when the period ends.
Set a Loss Limit
Set a cap on how much you can lose over a given period. Once you reach that amount, you will be alerted and will not be allowed to exceed the limit. This is another layer of financial protection for you.
Reality Check Reminder
Pop-up messages appear at regular intervals to remind you how long you have been playing and how much you have lost or won in the session. This information makes it easier to make informed decisions.
Warning Signs of Problem Gambling
If you notice these signs, it is time to seek help.
- Repeatedly playing to try to win back money you have lost
- Hiding your gambling from family or friends
- Taking out loans or spending savings to gamble
- Feeling restless or anxious when you are not playing
- Neglecting work, studies, or family responsibilities
- Repeatedly trying to stop but failing
- Using gambling to cope with stress or depression
- Gradually increasing the size of your bets
Steps to Keep Yourself Safe
A few simple habits will keep your gaming limited to entertainment.
Set a Budget
Decide in advance how much money you will spend on gaming each week or month, and stick to it strictly.
Stick to a Time Limit
Do not play longer than a set amount of time each day. Set an alarm on your phone.
Set a Winning Target
Stop once you have won a set amount. Avoid the urge to keep playing after a win.
Take Regular Breaks
Use the time-out feature. Taking a break of a few days or a few weeks is normal and healthy.
Share It with Someone
Let a trusted person know that you play online. They can remind you if you need it.
Protection of Minors
g1111 is firmly committed to keeping minors away from the gambling platform. We verify age at registration. If a person opens an account with false information, strict action will be taken and any winnings will be voided.
If there are children or teenagers in your home, please use parental control software on your device. Never leave your login details within reach of children, and always log out after use.
This platform is for players aged 21 and above only. Allowing or helping a minor to gamble is strictly prohibited.
Advice for Parents
- Keep parental controls enabled on your devices
- Keep your account password secure
- Talk with your children about the risks of online gambling
- Always log out after playing
- If you have any concerns, let us know right away
Contact Us If You Need Help
g1111 is always here for you.
If you feel that gambling is having a negative effect on your life, do not wait — contact us right away. g1111's support team is active 24 hours a day, 7 days a week, in both Bengali and English.
Our trained support team can help you set up self-exclusion, set a deposit limit, or temporarily close your account. Your privacy is fully protected — you will receive help without any judgment.
If you need professional help, speak with a mental health centre near you or a trusted family member. Gambling addiction is a recognised condition and effective help is available.
Support Contact
We prioritise support for any responsible gambling matters related to your account.
g1111 Policies
The key points of our responsible gambling policy.
Age Verification
We verify the age of every user at registration. If we suspect that a user opened an account while under 21, we may request additional proof at any time. If proof cannot be provided, the account will be closed.
Advertising Policy
g1111 never targets minors with advertising. No promotional messages are sent to users who are under self-exclusion or whose accounts are closed. Our marketing always follows responsible gambling guidelines.
Account Security
Keep your account details private. Your personal and financial information is protected using SSL encryption. No one can access your account without authorisation.
Fair Play
g1111 ensures a fair and transparent gaming environment. Game outcomes are determined by a random number generator. No outcome is predetermined and the platform does not interfere with any results.
Responsible Gambling FAQ
Answers to frequently asked questions.
Enjoy Entertainment Safely
Play responsibly on g1111. Browse our FAQ or get direct support.